Voltzy

Privacy Policy

We are committed to protecting your privacy and personal information.

Last updated: January 2024

Information We Collect

  • Personal information (name, email, phone number)
  • Professional credentials for electricians
  • Location data for service coordination
  • Payment information for transactions
  • Usage data and app interactions

How We Use Your Data

  • Facilitate service bookings and payments
  • Verify electrician credentials
  • Improve our platform and services
  • Send important updates and notifications
  • Ensure platform safety and security

Data Protection

  • Industry-standard encryption for all data
  • Secure payment processing systems
  • Regular security audits and updates
  • Limited employee access to personal data
  • Automated threat detection and prevention

Your Privacy Rights

  • Access your personal information
  • Request data correction or deletion
  • Opt-out of marketing communications
  • Export your data in portable format
  • Lodge privacy-related complaints

Contact Us

If you have any questions about our privacy practices or would like to exercise your privacy rights, please contact our Privacy Team:

Email: privacy@voltzy.com

Response Time: Within 48 hours